Privacy Notice

Who we are

SHOPMRSERVON is the controller of your personal data when you visit this site or purchase our digital editions. Our contact email for privacy questions is listed on the site footer.

What data we collect

• Email address — to deliver your download link, confirm your purchase, and communicate with you about your order.
• Purchase information — transaction ID, product, price, currency, and timestamp. Payment card details are collected and processed by Stripe, our payment provider; we do not receive or store your full payment card number.
• Device and usage data — IP address, browser type, and pages visited, used for security, fraud prevention, and improving the site experience.
• Account data — if you create an account, your login credentials and purchase history.
• Support messages — any information you send us when asking for help.

How we use your data

We use your data to:

• Deliver the digital products you purchase;
• Confirm your order and send download links or receipts;
• Provide customer support;
• Prevent fraud and secure our site;
• Improve our products and website;
• Comply with legal and tax obligations.

Legal basis

We process your personal data based on: the performance of a contract with you (to deliver your purchase); our legitimate interests (security, fraud prevention, and business improvement); compliance with a legal obligation (tax and accounting); and your consent, where required, for marketing communications.

Who we share data with

We share data only with:

• Stripe — our payment provider, which handles payments, billing, tax compliance, invoicing, refunds, and related payment customer service on our behalf.
• Service providers — hosting, analytics, email delivery, and support tools that process data only on our instructions.
• Professional advisers — legal, accounting, or tax professionals when necessary.
• Authorities — when required by law or to protect our rights.

International transfers

Some service providers may process data outside your country of residence, including in the United States. Where required by applicable data-protection law, we ensure adequate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Data retention

We keep your personal data for as long as necessary to fulfil the purposes described above, including for tax and accounting record-keeping. When data is no longer needed, we delete or anonymise it securely.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal data, to receive a copy in a portable format, to object to processing, and to withdraw consent. If you wish to exercise these rights, contact us through the email in the site footer. We will respond within one month where required by law. You also have the right to complain to your local supervisory authority.

Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and secure hosting. No system is completely secure, so we cannot guarantee absolute security.

Cookies and analytics

We use essential cookies required for site operation, and analytics cookies to understand how visitors use the site. You can manage non-essential cookies through your browser settings.

Children’s privacy

Our products are not directed to children under 13, and we do not knowingly collect personal data from children under 13.

Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on this page with the updated date.